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FAQ Account

  • If I am registered as a Levis® VIP Club member, do I need to re-register at Levi.co.id?
  • How do I create an account on Levi.co.id if I’m not a member of Levis® VIP Club?
  • I forgot my password, what should I do?
  • How do I make changes to my account information?
  • Can I add or delete my shipping or billing address?
  • What are the perks of having a Levi’s account?

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If I am registered as a Levis® VIP Club member, do I need to re-register at Levi.co.id?

Yes you do, you can re-register here by entering your registered phone number at Levi's® VIP Club and enter the OTP sent via SMS from LEVISID. You will be shown your registered information at Levi's® VIP Club, continue by creating a new password and entering your postal code, then click "REGISTER".

How do I create an account on Levi.co.id if I’m not a member of Levis® VIP Club?

Creating your Levi's® account is simple, just click here to register. Enter your phone number and enter the OTP sent via SMS, then fill in your personal information.

I forgot my password, what should I do?

If you forget your password, you can click "Forgot password" and enter your registered phone number at Levi.co.id.

How do I make changes to my account information?

You can only change your email address on your profile account. To change your profile information other than email, please contact our customer service via email. Your points will be accumulated from transactions with your registered phone number at Levi's® VIP Club.

Can I add or delete my shipping or billing address?

Yes you can. If you’ve created an account then signed in, you can click ‘Shipping Addresses’ under ‘My Account’. From there, you can add, edit, or remove your saved addresses. Click ‘ADD A NEW ADDRESS’ to add a new address. To edit a saved address, click on ‘Edit’. And click the ‘REMOVE’ button to remove a saved address.

What are the perks of having a Levi’s account?

Having a Levi's® account lets you save your payment and shipping information, and also helps you to track your orders. We also keep your purchase history so it's easy to reorder your favorite products. All information on your profile are completely confidential, as per our Privacy Policy.